There's a secure connection and a Public one. Searching online, there are a lot of similar problems discussed. Turn on suggestions. Fix 7. I checked, and none of the files have inappropriate characters (colon, slash, etc). Choose "Preferences. Dropbox stuck syncing for days. The sync locks up about once a day. Also, Dropbox has been sitting there "Syncing" this whole time and hasn't changed. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Re: Sync issues; menubar icon stuck on "active" for days Lusil. Shut Down and Restart Dropbox We know, you may have already tried this step, but it doesn’t hurt to try, right? Simply exit the app and re-launch it again. If your Dropbox desktop app is stuck syncing, waiting to sync, or not starting to sync, it may be due to your network settings or firewall: Check your firewall, security, and antivirus settings Check your network restrictions Dropbox stuck in Syncing. Open the application menu, and restart Dropbox. Also, I located the ticket number, and it seems that the case was automatically closed due to inactivity. The status icon says "connecting". My Dropbox folder content is different on my home and work computers. I synced without a problem in another computer and then when I opened this one after 3 idle months, I have had these problems. If you have bandwidth limiting enabled in Dropbox, you may need to disable it and check to see if that solves the problem. I opened my laptop just a few days after working solely on my PC. 4. Now tap on “ Next . I use Dropbox Business on Mac Ventura 13. Solved. Accessing the Dropbox folder on the computer also seems kind of. 3. This could be because it's very big (~610gb). 3. Locate the file or folder you'd like to check. Go to solution. Fix 8. Under Preferences in the General tab, toggle off Early releases. but not actually syncing any files I edited. We have currently tried reinstalling dropbox, running it as administrator, as well as the options hidden by Alt + H on the account page. Locate the file or folder you'd like to check. this is a bug that have to be fix ASAP. I don't see the 'import' tab mentioned elsewhere in the forums. iCloud sync stuck. Step 3:. It started out with a count of over 3000 files to be downloaded and over a few it was reduced to about 900 files. com they are added to the indexing queue of the. However, after finishing the whole process (after a day or so of syncing), and restarted my laptop, Dropbox seems to have started the process all over again. Open the Dropbox folder in Finder. - Reinstalling the app. updated by: Jay - 02-11-2020. They show the folders on the website, the syncing history (which shows synced files) and the app (missing documents). On your Windows System Tray, click on the Dropbox icon. My dropbox is stuck showing says "syncing" continually. What is showing on the Dropbox website is correct but what is showing on the app/on my computer is out of date. 2. While holding the Space bar key, click "Fix Hardlinks". So strange! Thanks again, Kristaa month ago. If closing a particular application fixes the problem, try the following fixes: Update the application to the. Often very very slow - sometimes 15 mins to sync. Log into the Dropbox Web site, click Files, and navigate to the problem file. inotify. Return to the Finder and move the file from the Desktop back to its previous place in Dropbox. Sometimes, you may find the Dropbox indexing files stuck instead of slows down. My computer is connected to the internet so I don't know what the issue is. Still stuck "downloading file list". The app might need to sync for a while after doing this, so please just keep an eye out for any progress. Relinked my work and personal Dropboxes from the new computer, etc. Solution 5. Let me know if you need more info or clarification on my responses. A couple of days ago I noticed that my Dropbox sync was "downloading 11 files" for a long time. dropbox file Delete all associated files I could find and reinstall Try the weird command in run something like chrk/ r/s Check windows. Also, please try fixing your hardlinks and permissions as outlined here and let me know how it goes. Under the Sync tab, click Sync PC to Public Cloud. And that did fix that problem. Continue with Apple. Dropbox sync stuck on main computer. Then, click Start Sync to sync to Dropbox easily. A have big amount of files in my account, about 300gb and more than 200000 files. 3) I removed all hidden files from computer-backup/ (both on my external drive and on dropbox. What is showing on the Dropbox website is correct but what is showing on the app/on my computer is out of date. It seemed the PC app got stuck syncing and going nowhere. Could you check for any sync issues using the relevant button after you click on your account's picture in the app in your menu bar?Dropbox icon keeps showing: Syncing 10 files !!!, it started when I was trying to delete protected files in a shared folder, I managed to delete all the files, except one, it was stuck in the deleted files, then it was deleted, the Folder owner deleted the folder with its content, i appreciate your helpIssues with online only files/folders. 3. It turned out to be a problem with a program that monitors software licenses. I have a Mac Air (photo attached includes system data). But the syncing doesn't end. Dropbox has been stuck for several weeks on 39 files syncing. Once you sync your files with Dropbox, you can access and manage them everywhere you use Dropbox. I've been trying to fix the problems for about 2 weeks now, including uninstalling and reinstalling more than once. I tried them and Dropbox is working fine on my computer until now. Connected everything. This has been true for any Dropbox version going back about 1 year from the date of this post. Check Don’t limit under Download rate and Upload rate here. I have tried repeatedly to get phone support and to no avail. I tried installing dropbox again and deleted the dropbox cache folder. So strange! Thanks again, Krista It's stuck for days now. Dropboxer Mark as New; Bookmark;Re: Windows app stuck displaying 'Syncing ### files'. I know it's neither an issue with file names being too long (as they were syncing perfectly fine on. ”. I uninstalled and reinstalled the desktop app, but stil. The Dropbox desktop app needs to update, or “sync”, whenever you add or update files in Dropbox. #4. There is no problem with my Internet connection and I have tried quitting/restarting/unlinking the app many times. - 02-08-2020. Turning off my VPN/double checking all firewall and security permissions are correct. To summarize I installed the headless dropbox on a headless ubuntu 16. someone else adds a bunch of files on another machine. Dropbox. Nothing has worked. I have shut down/restarted the computer, but it starts doing the same thing again after the Dropbox application starts. Then, a new window will open. My computer is connected to the internet so I don't know what the issue is. dropbox. Then, Dropbox creates a new folder in the same location on your. Step 1: In Windows 10, go to Settings > Apps to enter the Apps & features interface. this is a bug that have to be fix ASAP. . Turn on suggestions. someone else adds a bunch of files on another machine. It is usually saying it is syncing a small amount of files like 2 or 3, but the amount changes from lockup to lockup. dropbox* folders, and uninstalling Dropbox. on a computer with too many files (1-2+m) this causes Dropbox to start indexing them all at once causing the system to slow to a crawl. I am a paying customer and very frustrated with Dropbox. Select 'Preferences'. I recently upgraded to a new iMac (IS X Yosemite Version 10. Using the Mac version 88. I've rebooted the bomputer sereval times. Once checked, click over to the Overview tab. Step 2: Input cmd in the Windows 10’s search bar, right-click Command Prompt and click Run as administrator. stuck syncing and backing up Labels: Labels: Desktop; Sync and upload; stuck syncing and backing up Medeiroc. For a few days now, whenever I hover my mouse over the Dropbox menu bar icon I see a beachball and can't do anything at all with it. I use Dropbox Business on Mac Ventura 13. . Yesterday (Monday, 13-Jan-2020) I signed onto my desktop (which is always on) and has a full local sync of my dropbox that a number of new files added Saturday had big red Xs on them -- JPEGs I had scanned Saturday and whi. Dropbox reports 'Syncing' but there is almost no Dropbox network activity in the windows task manager (0. Just note that if. Each reply takes about 48hrs and all replies have not been helpful at all, offering very basic solutions that didn't work (such as install dropbox again). . Open "Task Manager" (Ctrl+Shift+Esc); Go to "Performance"; Click "Open Resource. 4. 4. @dwr2482 wrote: Dropbox Stuck trying to upload "My Outlook Data File (1). On your mobile phone or tablet, via the Dropbox mobile app. The file should disappear from the Finder in a few seconds. 4. All the while they keep charging me my monthly fee. sync everything as offline only/start fresh. Select the sync direction, either one-way or two sync, press Next and click Apply to relink the Dropbox account. Click on the Bandwidth tab. New member | Level 2 Mark as New; Bookmark;Each file or folder uploaded on dropbox. Accessing the Dropbox folder on the computer also seems kind of. Click on the Dropbox icon in your system tray. 426) of the app everything is back to normal but the app keep updateing by her. 15. Step 3. Meanwhile, it's eating up my CPU, my RAM, and it says it's locked up 100% of my disk (when I check task manager). On another thread I found the suggestion to sign out and sign in again. Bring your photos, docs, and videos anywhere and keep your files safe. I went on holiday and when i returned 2 weeks ago my collegues made some changes in the folder structure of the files, so I began syncing. Solved. Hey , welcome to our community! It sounds like used Finder to look for the file that the sync was stuck on. " I am using dropbox on a Macbook Pro from 2017. What I tried so far: - Restarting the app as well the PC. I'm on a MacBook Pro running 10. I am only using 16% of the space available on my dropbox account. Hey , welcome to our community! It sounds like used Finder to look for the file that the sync was stuck on. and I don't want to resync all my files agan. . I suspect there's a specific file or folder that is holding up the sync, but I don't know how to find which one it is. Nothing has worked. Then, Dropbox creates a new folder in the same location on your. You can try this with both devices, but I'd suggest trying the steps with workstation 2 first. In the end, I unpacked the zip and uploaded the folders. " message without actually doing anything. 1) You can try running Dropbox as Administrator to see if sync finishes. I use Smart Sync for a number of folders. 3. So, you should adjust Dropbox settings by following the steps below. You can also upload files with the Dropbox mobile app. For more detail. Select the Action dropdown and choose Stop 4. I don't see the 'import' tab mentioned elsewhere in the forums. 3. Hello! I moved some video footage to my Dropbox last night, and it's still indexing this morning. I have tried quitting the app and restarting. hi all, my dropbox in my all computers just stop syncing or stuck on indexing a few days ago. " (ellipsis) next to any folder. 3. 2) Broke the link from my web interface. +1 here on all counts. 426) of the app everything is back to normal but the app keep updateing by her. Yesterday (Monday, 13-Jan-2020) I signed onto my desktop (which is always on) and has a full local sync of my dropbox that a number of new files added Saturday had big red Xs on them -- JPEGs I had scanned Saturday and which were in sync to my laptop on Sunday. After this my files are syncing as well but Dropbox shows me the sync icon and a message "syncing 2 file" and it doesn't stop the uploading. 4. A week ago I copied about 85 GB to my account (1TB limit). Once this completed, it appeared to go into a full-on sync mode, indexing thousands of files and downloading thousands more (my total dropbox footprint is ~17k files, 600 GB of data). I'm a 10+ years paying customer. 1) and transferred all my files, programs and settings from the Time Capsule backup from my older Mac. Reinstall your Dropbox app. ) At first, I completely uninstalled it and deleted my Dropbox folder to get a clean install, and waited. Format the drive your dropbox is on. Click here to learn about selective sync . I stopped the Dropbox application by. Payter, the agent working on your case responded back with some added steps, in orde. If I make changes to files in synced folders offline (locally) then launch Dropbox app, only some of the changed files will sync, then all of a sudden, it just stops syncing, and says "Syncing 47 files" without ever resolving. " when hovering over the Dropbox icon or when doing a "dropbox status" from the command line. pgn file shown below). When I force kill all the Dropbox processes and restart the app, it. Wait a few moments and then repeat the same steps to. . com. My dropbox seems to be stuck at indexing, it shows to be syncing. Exasperated, I removed a large mixed-state folder from local sync that I suspected was the problem. Ive been using Dropbox for several years but a few months ago set up another mac which syncs to the same dropbox account. My Dropbox has been stuck syncing the exact same number of files for several days. We have summarized some frequent ones: Computer hard drive space or Dropbox cloud storage is not enough to store the synced files. " I have rebooted the Mac (10. But the syncing doesn't end. (yet still back to syncing the invisible 5-6 files, just says Syncing. I hope this helps, let me know how it goes! Desktop App. I think about transitioning to GDrive if there is no fix for this. Way 4: Resume Synology NAS and Sync Your Files. You can also learn how to pause and resume. * deinstall dropbox + restart + new install 5x >> same problem. Hey ! Thanks for letting us know you are on our latest stable version. To enable selective sync, select the Dropbox icon from the menu bar. 5 and running Dropbox 21. Turn on suggestions. The issue with that is that files sometimes take forever to sync. Even if I restarted it. Help center; Community; Dropbox learn; Contact support; cancel. Dropbox keeps indexing – It’s also common for Dropbox to get stuck indexing. Right-click the Dropbox icon to select the Quit Dropbox option. Re-sign in to fix Dropbox Stopped Syncing. Turn Off Your Antivirus Software. "Fix permissions". Look at the sync icon next to the file or folder. I contacted the support using Phone, Chat, Email, it has been 'escalated' to a differen. 5. On both Mac and Windows the desktop app resyncs _all_ files every week or so, and Smart Sync has caused thousands of random files to go to "Online-only" with no user input, causing a plethora of desktop issues for me that I've. 2 . But it's stuck at here for nearly a day now. Click Settings. Click anywhere in the window under the tab. They are not nested in many folders, nor are their names unusual or long. cache -prune -o -type d -print0 | xargs -0 -l dropbox filestatus | egrep -v 'up to date|syncing'. It states that it is Indexing 1 File, Syncing 56 files, and Downloading 106 files. And no, this is not the first sync. On another thread I found the suggestion to sign out and sign in again. . What I’d recommend for now is to give it time. Reach out to the Dropbox Community and get solutions, help, and advice from members. Launch Task Manager. November. com. Open Settings on your Windows 11 by pressing Windows + I shortcut key. But no files I put in the folder get uploaded when I look them up online in the browser. Using v. If it’s a simple one-off thing, the. Also the system icon kept disappearing, perhaps due to some unreported error. I left the computer online for 2 whole days, 24 hours a day, but still this message persisted and while many folders and files. File syncing is. You should definitely submit a support request to Synology, so they know people are having issues as I have noticed a similar issue where it appears to get stuck syncing. Furthermore, this made dropbox occupy too much CPU, memory, and network bands. Installed dropbox in new computer now has 3 devices with 5GB data. The more I removed, the more "Downloading" stuck files added up. I did the following steps and the snag got released: 1- Quit the Dropbox app. When facing Dropbox stuck syncing, You may only notice cloud storage with Dropbox, but in fact, local storage is also important. We have currently tried reinstalling dropbox, running it as administrator, as well as the options hidden by Alt + H. Note: If you’ve disabled team selective sync, enable it to see this option. Fix 4. If you do come across it again, don't hesitate to let us know. When hovering over the dropbox icon in the taskbar, the pop up message mentions hundreds of thousands of files to be indexed and uploading/downloading tens of. Hi , Thanks so much for the response! I actually just figured it out. Right-click on the Dropbox icon in the System Tray, click on your profile pic and select Pause syncing option here. 3- Uninstall Dropbox app. 2) Click on your profile picture or initials to the right of the search bar, and select "Preferences". Dropbox icon has stuck on starting. Dropbox learn; Contact support; cancel. I tried to delink and relink my account to force it to update After the account was relinked, it crashes 2-3 minutes after opening Dropbox every time. 3) Uninstalled Dropbox. This is what I've tried: Link / unlink Restart Uninstall - restart - reinstall Reinstall again Unlink my computer from device list on the website Delete the . Ive been using Dropbox for several years but a few months ago set up another mac which syncs to the same dropbox account. While this can be time consuming, it would prevent the desktop app from syncing deletions as well from its end. 12-28-2022 02:19 AM. 3 - install again dropbox, logging in with the new account but maintaining the same Dropbox folder. I use Smart Sync for a number of folders. Unlink and re-link to Dropbox. She has 130 files downloading for multiple hours, and appears to have made little to no progress. Turn on suggestions. Today I noticed that nothing was syncing from this computer, and it was still stuck on "downloading 11 files. Click on the 'Account' tab, and then click in the window under the tab (just anywhere will. Go to solution. Dropbox has been stuck for several weeks on 39 files syncing. . The tool output looks fine. Folder is empty except for the . Dropbox is stuck on a file I deleted. Then it seems there are many files to be synced. I have checked the Help page and followed all options to fix - Reinstall desktop app, unlink & relink device,. Once you delete the cache, check to see if. Sync files across devices and platforms. Make sure the Dropbox desktop application is running. Read all the posts but no real answer. At this point, I can't open files directly from their "location" on my computer, but I can copy and paste them to the desktop to work on. I've tried all the suggestions I can find except re-installing the app. Running Win10, dropbox version. Check the box next to Enable LAN sync. The desktop app syncs the data in your account with a local Dropbox folder on your computer that was created when you installed the app. sudo sysctl -p. The menu bar shows that the app is syncing, but it has been this way for days/ weeks now. It is still syncing, I will keep you info. I installed the mac dropbox update and the application began indexing my files. Installs & integrations, Syncing & uploads, Managing sync settings, Sync. The dropbox app on my Windows 10 computer is download the sync files at kb speeds. Dropbox reports 'Syncing' but there is almost no Dropbox network activity in the windows task manager (0. Login to Dropbox. 3) I removed all hidden files from computer-backup/ (both on my external drive and on dropbox. 4519 and for a few days now new folders and additions made using the PC aren't syncing properly with dropbox. I have upgraded to Monterey 12. . This problem starts with the beta version of macOS. The problem is intermittent and random. It’s easy to make your files. If this doesn't resolve the issue, please follow the steps again and instead click "Fix permissions". She has 130 files downloading for multiple hours, and appears to have made little to no progress. This includes: On your computer, via the Dropbox desktop app. Moreover, after several sec (20 sec) it agent crash. 15. I have the "Dropbox Plus" subscription and I run the client on 4 computers. - Looking for any file names that have unsupported characters in them. Open your File manager and make sure "Show hidden files" is checked. updated by: Jay - 02-11-2020. As per your suggestion I downloaded the latest version replacing the beta one that I was using in this computer (see above). I have not experienced problems like others with dropbox not starting up, but whoever I have dropbox sync something it is either perpetually indexing or downloading it . - Searching Finder for the files that have the blue syncing status icon. Dealing with the same issue, with the same lame support suggestions. " Go to the "Account" tab. 04 and confired a systemd service unit to run at system boot time (using my username as opposed to root). I have already tried the obvious solutions suggested here including disabling syncing and reenabling it and reinstalling the dropbox app. The status icon says "connecting". May. 09-29-2020 07:46 AM. 426) of the app everything is back to normal but the app keep updateing by her self. Tried restarting app. Some users are seeing an one-time re-sync that may take hours to complete when updating to macOS 14. 107. Today I noticed that nothing was syncing from this computer, and it was still stuck on "downloading 11 files. (Optional) Hit Settings on the bottom left, and click Scheduler to enable OneDrive schedule sync. Syncing is stuck at 207,406 files for over 12 hours. Unsyncing my PC to my Dropbox account then resyncing. Step 5. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Navigate to the Dropbox website, log in with your account, and upload files to the cloud. 0. max_user_watches=100000. 4. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. I tried restarting the computer, removing and re-installing the app, clearing the cache, and all at once. Click the Dropbox icon in your menu bar. To temporarily stop syncing your Dropbox files: Click the Dropbox icon in. Click Pause syncing. Also, since you're in a hurry, use selective sync to download only the files you need. The sync bar gets stuck on 'starting', and then a few minutes later dropbox will just shut downThe green ticks and blue syncing circles on files in the Dropbox folder in nautilus are also gone. I need to rely on the basic function of Dropbox and pay for this, but it does not work with the beta anymore. There is no problem with my Internet connection and I have tried quitting/restarting/unlinking the app many times. Note: LAN sync is not currently supported on computers running Dropbox for macOS with Apple File Provider. Hi , Thanks so much for the response! I actually just figured it out. Is your Dropbox not syncing on Windows 10? Take it easy! Try the solutions mentioned in this video and your Dropbox will sync files properly. Other dropbox files stopped syncing while this was happening. Thanks for the additional information and the screenshots too @Mary I. January. Remove The Dropbox Cache Files. Untill I booted some other computer containing new (and old) files that needed to be synced. After changing the smart sync options inside the app, it updates quickly but then becomes stuck on one or more files. 4. Select 'Preferences' & then navigate on the 'Account' tab.